30-Day Money-Back Guarantee for First-Time Customers
We are committed to providing a quality product and want you to try it with confidence. If you aren’t satisfied with the results after following our recommended use, we offer a 30-day money-back guarantee for first-time customers purchasing our box of 14 liquid sachets.
Money-Back Guarantee Terms:
- If you don’t feel an improvement the next day, you may request a refund.
- To claim a refund, email us at [email address] with your order details (name, address, order number, and proof of purchase).
- You may use up to two sachets to test the product; however, to be eligible for a refund, the remaining sachets must be returned in their original packaging.
- Customers are responsible for return shipping costs. Shipping fees from the original purchase are not refundable.
- This offer aligns with responsible drinking guidelines set by the Australian Government. If these guidelines are breached, the guarantee will not apply.
- Only one return per customer is allowed under this guarantee.
- By requesting a refund, customers confirm they are providing accurate information.
- Guarantee eligibility is restricted to individuals aged 18 or older and applies solely to our brand, with no affiliation to third-party platforms.
Requesting a Return:
If you wish to initiate a return, please reach out to us at business@forbettermornings.com. Unapproved returns will not be accepted.
Change of Mind Policy
You can return or exchange an item if you’ve changed your mind,
provided it is unopened, unused, and returned within 30 days of
purchase. Return shipping costs will apply.
Delivery Issues
If your order arrives damaged or incorrect, contact us right away at business@forbettermornings.com with a photo of the product and/or packaging. We’ll work with you to resolve any issues promptly.
Returns under Australian Consumer Law
For returns covered under Australian Consumer Law, please contact us to arrange the necessary return or exchange. Return shipping costs may apply.
Policy Updates
In alignment with Australian Consumer Law, we may revise this policy at any time. All updates will be posted here and take effect immediately.